CPD for Assistant Agent

sku Product SKU:  CPDAATC20v1

Common Building Styles and Faults Classroom

sku Product SKU:  CPDBSFC19v1

When listing, selling or managing a property, it is important to understand the type of property and the nature of any potential defects. Common Building Styles and Faults’ covers the knowledge and skills that can be used to recognise common building styles and faults, it covers

• Identification of building eras and features
• Minor and major building defects and implications to clients
• Implications of weather, wear and tear and inadequate design features

AUD 190.0000

Auctioneer and Sales Agent Conversations Classroom

sku Product SKU:  CPDASAC19v1

Communication is not a task but a skill auctioneers must have mastered. The role of the auctioneer is not just to turn up on the auction day, it’s also to be the 3rd party perspective from the time the auction is listed and support the agent.

Because every auction is different, the personality of each agent and vendor is also different and therefore an auctioneer will find times when in order to do the job best, they will need to be very active in communication process, pre-auction, auction day and post auction depending on the circumstances.

Sales Agents can gain an insight to the types of questions that Auctioneers ask, the reasons for asking and be equipped to give the Auctioneer the information that they require to prepare for a successful auction event.

Communication is a two way process and understanding is at the core of successful interactions.

Knowing what to say to Vendors about the auction day process helps to alleviate the fear and stress that is associated with the day and helps the vendor make educated decisions to questions asked by the Auctioneer.

Having the Auctioneer’s support throughout the process makes for successful auctions.

AUD 190.0000

Compulsory Classroom CPD 2020

sku Product SKU:  CPDM20v1

Dealing with difficult conversation (Classroom)

sku Product SKU:  CPDDWC20v1

Uncertainty is all around us, never more so than today. Effective negotiators understand and enact the 2 dimensions to effective negotiation. As human beings, we crave security. We want to feel safe and have a sense of control over our lives and well-being. Fear and uncertainty can leave us feeling stressed, anxious, and powerless over the direction of our lives. With so much unpredictability, uncertainty, and upheaval, your clients can be more difficult than ever. In this session will give you tools to design your approach, understand who you’re dealing with and plan to win

AUD 169.0000

During and After the Auction Process (Online)

sku Product SKU:  CPDA20v2

Compulsory Online CPD 2020

sku Product SKU:  CPDO20v2

Residential Tenancies Update Online

sku Product SKU:  CPDORTU20V1

Psychology of selling in a crisis Virtual classroom

sku Product SKU:  CPDPSIC20v1

When presenting information to a client, it’s important to understand how the client thinks. It’s also vitally important to be able to convey your value to them easily and effectively.

Build trust fast and prequalify your clients quickly to obtain information that identifies where they are in their buying cycle and how soon they will make a decision.

Join course instructor and sales expert Pancho Mehrotra as he takes you through topics including:

• Understanding why you disconnect with your clients
• Profiling each client within seconds using questioning techniques
• Learning to present your services or products to influence sales?

Course instructor profile

Pancho Mehrotra’s 30+ years’ sales journey started when he was a high-performance tennis player based in Florida at the world-renowned Hopman Tennis Academy; this is where he learnt that reading the opponent was the key to winning.

Pancho has an extraordinarily successful background in selling. He sharpened his skills in psychology and negotiation at the esteemed Harvard Business School. He has firsthand experience of making more than 220,000 cold calls across various industries.

As a result, Pancho has developed a unique sales training program which has helped his clients sell over $146 billion worth of goods and services. Pancho is now seen as the go-to trainer to boost long term personal performance and business productivity.

AUD 89.0000

How a Property Manager Can Successfully Manage Disagreements (Online)

sku Product SKU:  CPDPMSMD20v2

Effective Conflict Resolution (Online)

sku Product SKU:  ECRCPDO20v2

Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds and culture. However, conflict can also be used as a creative opportunity to bring change, to move past personal bias and experience, and to open up to new opportunity.

This eLearning course is designed to:

• Examine the concept of conflict and how it manifests in the workplace
• Learn strategies for dealing with conflict in a productive way
• Develop communication and adaptive skills to navigate conflict 
• Develop skills to be better prepared for conflict

AUD 55.0000

Motivating Your Employees (Online)

sku Product SKU:  MYECPDO20v2

It probably comes as no surprise that employees who feel valued are more motivated, responsible and productive. The happier an employee, the better the results they will deliver. Learn how to develop and maintain a confident and motivated team who are driven to attain worthwhile goals.

This eLearning course is designed to:

• What is motivation and why is it important
• Theories and methods of motivation
• How to recognise personality types and how they relate to motivation
• Maintaining motivation in yourself and your employees

AUD 55.0000

Coaching Your Team to Success (Online)

sku Product SKU:  CAMCPDO20v2

As a manager or supervisor you want to get the best out of your people, and you want them to be happy and motivated. One of the best ways for you to achieve this is by coaching and mentoring. By doing this you'll help them make better decisions, solve problems and learn new skills.

This eLearning course is designed to:

• The difference between coaching and mentoring
• Learn a proven coaching and mentoring approach known as the GROW model
• How to use the SMART Goal Setting method
• Identify and use the steps required for effective coaching and mentoring
• Identify the individual needs of your team and the best methods to coach and mentor them
• Increase the productivity and longevity of your team whilst building solid relationships with them

AUD 55.0000