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Continuing Professional Development

Compulsory and Elective CPD Courses

We offer the NSW Fair Trading’s compulsory CPD course and a variety of elective CPD courses via both classroom and online learning. In-house Group training is also available for groups of 5 or more. REINSW is an 'Approved CPD provider' as required by NSW Fair Trading.

Do you have to do CPD Training? Find out here

View all available courses.

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Course details

Benefits
  • Flexible payment options
  • Flexible study options
  • Face-to-face support available
  • FREE Assessment support
  • Expert trainers that currently work in real estate
  • Quality assured by the peak industry association
  • Nationally recognised and accredited

Overview

New CPD framework - what you need to know

There are no longer points for CPD, it is now determined by hours. CPD is no longer attached to your licence renewal.  

You can renew your licence with NSW Fair Trading when it is due without having completed any CPD hours. However, each year licensed agents need to undertake six hours of CPD training:

  • Three hours of compulsory* topics training prescribed by NSW Fair Trading (changes annually) and
  • Three hours of elective training which must be relevant to your area of practice.

The CPD year is a prescribed period 23 March – 22 March the following year. 

From March 2021 Licensees in Charge need to undertake an additional three hours of elective CPD training related to business management. (Nine CPD hrs in total)

Instead of the above CPD training, Assistant Agents are instead required to complete at least three units of competency from the Certificate IV qualification. 

*Only approved training providers such as REINSW can deliver the compulsory CPD topics training.

Still unsure of what you have to do? Read the FAQs

New CPD requirements

Licence level

Requirements

Class 1

Licence holder must complete at least nine hours of CPD each year:


a) three hours of compulsory CPD topics
b) six hours of elective CPD topics including three hours of business skills topics


Stock and station licence holder must complete:

a) three hours compulsory topics
b) three hours business skills topics

Class 2

Licensed real estate agents and strata managing agents must complete six hours of CPD each year:


a) three hours of compulsory CPD topics
b) three hours of elective CPD topics


Licensed stock and station agents must complete three hours of compulsory CPD topics each year

Certificate of registration

Assistant real estate agents and assistant stock and station agents must complete at least three units from the CPP41419 Certificate IV in Real Estate Practice each year


Assistant strata managing agents must complete at least three units from the CPP40516 Certificate IV in Strata Community Management each year


Assistant stock and station agents who are conditioned to stock related activities only are required to complete three hours of compulsory CPD topics each year

 

Still unsure of what you have to do? Read the FAQs

 

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Real Estate Institute of NSW

Get your CPD hours up! We offer the NSW Fair Trading’s compulsory CPD course and a variety of elective CPD courses via both classroom and online learning. In-house Group training is also available for groups of 5 or more.

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Assistant Agent CPD Course

CPD for Assistant Agent Online 2021

sku Product SKU:  AACPD21v1

The three units of competency in the CPD for Assistant Agents course form part of the CPP41419 Certificate IV in Real Estate Practice under the Australian Qualification Framework.

They meet the requirements of NSW Fair Trading for continuing professional development and contribute to the Certificate IV in Real Estate Practice qualification required to apply for a Class 2 Real Estate licence.

To apply for a Class 2 licence a person must undertake all if the Core units, Group A - Residential Property Sales, Group B – Residential Property Management and any three units of competency from the General Electives.

REINSW has selected the following units of competency for this course.

  • BSBTWK301 Use inclusive work practices
  • CPPREP4504 Deliver presentation to clients in real estate
  • CPP4507 Provide property sustainability information in real estate

AUD 475.0000

Social Media - Tips for success Online

sku Product SKU:  CPDSMTS20v1

Social media is one of the most important tools available today to increase brand awareness and target your market effectively by allowing you to reach, nurture, and engage with your target audience, no matter their location.

Reports suggest that over the last few years the use of social media has increased by 77%. This shows that having a professional digital presence is invaluable for your business.

This three-part course is designed to set your social media activity on the right track to enable you to build relationships and communicate effectively with potential customers.

Valentina Borbone, our expert presenter will take you through the steps required to implement a robust social media strategy.

Topics covered include:

  • Successful foundations
  • Simple strategy
  • Immediate implementation

 

Valentina Borbone, CEO, Banter Group

Valentina is a seasoned speaker and digital marketing educator. As founder and owner of a full-service marketing agency, Valentina has hands-on experience in delivering marketing solutions with results.

AUD 100.0000

CPD RESIDENTIAL TENANCIES UPDATE ONLINE

Residential Tenancies Update Online

sku Product SKU:  CPDORTU20V1

Unpack the changes to the Residential Tenancies Act 2010 and Regulations 2019.
Topics covered include:

  • Rent increases
  • Landlords’ obligations including Landlord Information Statement
  • Alterations
  • Smoke alarms
  • Tenancy agreement and condition report

In-house Information:
This course can be delivered to your team in-house for your convenience and efficiency.  Please contact us at training@reinsw.com.au or learn more about In-house Group Training

AUD 100.0000

During and After the Auction Process Online Course

During and After the Auction Process Online

sku Product SKU:  CPDA20v2

During this course you will gain insight into the importance of conversations before, during and after the auction with all parties. Specifically included is information on auction floor negotiations, framing the situation for the bidders and the crowd, as well as buyer and seller conversations on the floor.

This eLearning course is designed to help practioners understand the following aspects of the auction process:

  • The benefits and importance of selling at auction and handling owner objections to auction as a method of sale
  • The importance of conversations with all parties involved in an auction, when to have these conversations and why they are vital to a successful auction
  • Deposit funds and auctions, the do's and don'ts and the risks involved
  • How to handle one bidder auctions and reading the situation

This course can be delivered to your team in-house for your convenience and efficiency. Learn more about in-house group training.

AUD 100.0000

Property Sustainability Information

sku Product SKU:  CPDSI21v1

The 2021/22 CPD year commences on 23 March 2021. All licensed agents will need to undertake 3 hours of compulsory CPD training during this timeframe. 

This online CPD course is 1 hour elective CPD training.

Nearly 13% of Australian greenhouse gas emissions which contribute to the warming of our planet come from the building sector.

As a nation we are looking at ways to reduce our energy use while at the same time improving our productivity and lifestyle gains. It’s estimated that the global property market consumes over 40% of the world’s energy. That’s more energy than any other sector.

It’s important for real estate agents to understand sustainability ratings for home, how to access and interpret the information; and be able to prepare and provide property sustainability information.

This three-part webinar recording provides key information on:

  • The National Plan for our homes
  • Home Energy Ratings - in detail
  • Scripts and dialogues - ACCC Green Marketing
  • Knowing the different - Assessments and Appraisals
  • Identifying individual sustainable features in a residential property - a few examples
  • Construction Waste Risks
  • Extending your knowledge

AUD 65.0000

Compulsory CPD COVID Safe Business

sku Product SKU:  CPDC21_CV

The 2021/22 CPD year commences on 23 March 2021. All licensed agents will need to undertake 3 hours of compulsory CPD training during this timeframe.

This online CPD course is 1 hour compulsory CPD training.

We now live in a COVID world. COVID-19 has changed the way we live and work. Terms like physical distancing, handwashing and isolation have all become part of the ‘new normal’ in both our personal and professional lives.

This four-part course provides key information on how to work safely in the Real Estate industry in a COVID world.

Topics covered include:

  • COVID-19 Basics
  • Creating a COVID Safe Business
  • COVID Safe Practices for Auctions and Open Homes
  • What if – Scenarios for Real Estate

AUD 50.0000

Effective Conflict Resolution Online CPD Course

Effective Conflict Resolution Online

sku Product SKU:  ECRCPDO20v2

Conflict within the workplace is almost unavoidable. It can arise from differences in opinion, varying beliefs, backgrounds and culture. However, conflict can also be used as a creative opportunity to bring change, to move past personal bias and experience, and to open up to new opportunity.

This eLearning course is designed to:

  • Examine the concept of conflict and how it manifests in the workplace
  • Learn strategies for dealing with conflict in a productive way
  • Develop communication and adaptive skills to navigate conflict 
  • Develop skills to be better prepared for conflict

AUD 50.0000

Real Estate CPD Course - Motivating Employees Online

Motivating Your Employees Online

sku Product SKU:  MYECPDO20v2

It probably comes as no surprise that employees who feel valued are more motivated, responsible and productive. The happier an employee, the better the results they will deliver. Learn how to develop and maintain a confident and motivated team who are driven to attain worthwhile goals.

This eLearning course is designed to:

  • What is motivation and why is it important
  • Theories and methods of motivation
  • How to recognise personality types and how they relate to motivation
  • Maintaining motivation in yourself and your employees

AUD 50.0000

Coaching Your Team to Success Online CPD Course

Coaching Your Team to Success Online

sku Product SKU:  CAMCPDO20v2

As a manager or supervisor you want to get the best out of your people, and you want them to be happy and motivated. One of the best ways for you to achieve this is by coaching and mentoring. By doing this you'll help them make better decisions, solve problems and learn new skills.

This eLearning course is designed to:

  • The difference between coaching and mentoring
  • Learn a proven coaching and mentoring approach known as the GROW model
  • How to use the SMART Goal Setting method
  • Identify and use the steps required for effective coaching and mentoring
  • Identify the individual needs of your team and the best methods to coach and mentor them
  • Increase the productivity and longevity of your team whilst building solid relationships with them

AUD 50.0000

How a Property Manager Can Successfully Manage Disagreements Online

sku Product SKU:  CPDPMSMD20v2

As a Property Manager, you deal with difficult situations every day. These situations, if not handled well, can lead to misunderstandings, conflict and stress.

In this course you will hear from three practicing Property Managers as they share their experiences and strategies for dealing with these situations. They will provide insights and advice on how to:

  • Understand the needs of the different parties
  • Manage emotions
  • Negotiate acceptable outcomes for everyone involved
  • Use different approaches to minimise and deal with the stress

In-house Information:
This course can be delivered to your team in-house for your convenience and efficiency, please contact us at training@reinsw.com.au or learn more about In-house Group Training

AUD 50.0000

Compulsory CPD Material Facts

sku Product SKU:  CPDC21_MF

The 2021/22 CPD year commences on 23 March 2021. All licensed agents will need to undertake 3 hours of compulsory CPD training during this timeframe.

This online CPD course is 1 hour compulsory CPD training.

When a real estate agent is told to disclose material facts to a potential buyer or tenant, many ask the question: “So what exactly is a material fact?”

It’s important that you understand your obligations under Schedule 1 of the Property and Stock Agents Regulation 2014 (the General Rules of Conduct) - even though it may seem what constitutes a material fact is not at all straightforward.

This course provides key information on how to discover and disclose a material fact.

Topics covered include:

  • identify prescribed material facts
  • describe an agent’s obligation under the law to disclose material facts
  • identify issues or matters important to a reasonable person
  • identify steps to determine if a prescribed material fact applies to a particular property

AUD 50.0000

Compulsory CPD Short Term Rental Accommodation

sku Product SKU:  CPDC21_STRA

The 2021/22 CPD year commences on 23 March 2021. All licensed agents will need to undertake 3 hours of compulsory CPD training during this timeframe.

This online CPD course is 1 hour compulsory CPD training.

You may not think short-term rental accommodation (STRA) impacts you or your real estate business. However, this segment of the Real Estate industry has changed significantly. It is important that you stay on top of these changes.

This course provides key information on the code of conduct, obligations under short-term rental accommodation and the ‘2 strikes and you’re out’ policy.

Topics covered include:

  • short-term rental accommodation objectives
  • industry participants and their obligations
  • complaints under the code
  • compliance and enforcement powers available to Fair Trading.

AUD 50.0000

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FAQs

Do I have to do CPD training?
 
 

Licence Category

  

Date Issued

  

CPD

  

Type of Training
 

Licence Class 1 and 2

  

Prior to 22 December 2021

  

Yes

  

3 hours compulsory and 3 hours elective
 

Licence Class 1

  

Additional 3 hours

  

No

  

Not required until after 23 March 2021
 

Licence Class 2

  

Prior to 22 December 2021

  

Yes

3 hours compulsory and 3 hours elective OR 3 hours of compulsory CPD and 1 unit from Diploma of Property
 

Licence Class 2

  

After 22 December 2021

  

No

  

No
 

Certificate of Registration

  

Prior to 22 December 2021

  

Yes

  

3 units of competency from Cert IV in Real Estate Practice
 

Certificate of Registration

  

Between 22 June 2020 – 22 December 2021

  

Yes

  

1 unit of competency from Cert IV in Real Estate Practice
 

Certificate of Registration

  

After 22 December 2021

  

No

  
What class of licence do I hold? 

You can check your licence category by visiting Service NSW licensing register 

  • Look for the property tab
  • Once you have found your entry click on the Class History and you will see your licence details 
What if I hold a Stock and Station licence? 

Stock and Station licence holders do not need to undertake elective CPD training. They must complete 3 hours of Compulsory CPD training each year. And ensure that Topic 3 – Risk Management relates to working in the rural sector including animal welfare, traceability and chain of responsibility. 

If you hold both Stock and Station and Real Estate Licence you will need to complete 3 hours of compulsory and 3 hours of elective CPD each year. 

If your licence is restricted to livestock only there are no CPD requirements. 

What if I hold a Strata managers licence? 

If you hold a Strata Managers Licence you will need to complete 3 hours of Compulsory and 3 hours of elective CPD training each year and ensure that Topic 3 – Risk Management relates to managing risk for fire safety, smoke alarms, electrical matters and external wall cladding..  

If you hold both a Strata Management and Real Estate Licence you will need only to complete 3 hours of compulsory and 3 hours of elective CPD each year. 

What records do I need to keep? 

Licence and certificate holders must retain their own records of any compulsory, elective or business skills topics completed. 

Certificate of Registration holders must retain the Statement of Attainment issued by a registered training organisation for each unit completed from the relevant Certificate IV for their area of practice. 

Licence holders (class 1 and class 2) must retain all records for 3 years. 

Certificate of Registration holders must retain all records for 4 years. 

How can REINSW training help? 

REINSW Training has both Compulsory and Elective CPD training available online, classroom or virtual classroom you can enrol individually online or we offer in-house group training and we can come to your office or venue to train your whole team at a time suitable for all.  

Contact Customer Service on 02 9264 2343 or training@reinsw.com.au if you need more information. 

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